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  • Cynthia M

    SEYMOUR, IN | 2020 Buick Encore
    Confirmed Service Review
    April 4, 2026
    It was great..

    Response from Bob Poynter Chevrolet Buick GMC

    April 5, 2026
    We appreciate your positive feedback. It’s great to know you had such a pleasant experience with us. We look forward to serving you again.
  • Loren H

    VEVAY, IN | 2016 GMC 1500 Sierra
    Confirmed Service Review
    April 3, 2026
    Your service department worked on my truck, charged me $2500, and said it was fixed. They fixed part of the problem and said nothing else was wrong with it. Think you need some new techs and management.

    Response from Bob Poynter Chevrolet Buick GMC

    April 4, 2026
    It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
  • Shannon P

    SEYMOUR, IN | 2016 Chevrolet Impala
    Confirmed Service Review
    March 30, 2026
    Arrived at the dealership. Was able to check in and verify what I needed done. Received my loaner car and was on my way. Returned at the end of the day, returned the loaner car and picked up my car. I was on my way. Best service around. I have purchased all my vehicles at this dealership for years. Everyone is friendly and helpful.
  • Linda C

    CROTHERSVILLE, IN | 2022 Chevrolet Equinox
    Confirmed Service Review
    March 30, 2026
    The person at the service desk was great.
  • Vickie L

    SEYMOUR, IN | 2026 Buick Enclave
    Confirmed Service Review
    March 26, 2026
    Service kept me updated on the progress of the repair. I truly appreciate this They worked with me when I needed a bigger loaner car

    Response from Bob Poynter Chevrolet Buick GMC

    March 27, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
  • Jean E

    NORTH VERNON, IN | 2017 Buick Encore
    Confirmed Service Review
    March 26, 2026
    On time. Looks great.

    Response from Bob Poynter Chevrolet Buick GMC

    March 27, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
  • Eugene B

    VALLONIA, IN | 2022 GMC Acadia
    Confirmed Service Review
    March 23, 2026
    While on a recent daytrip with my granddaughter I encountered a proplem with a tire. After contacting my local GMC dealer, Bob Poynter, I was able to confirm that I have tire and wheel warranty coverage. We were able to get our spare on and proceeded to the Poynter dealership. We were immediately greeted with a smile and a loaner vehicle. We went to get some lunch and before even finishing were notified that the tire had been repaired and the vehicle was ready to be picked up. Although our plans were altered that day, the tire was repaired and we safely took our trip a couple of days later. Great dealership - Great people!!

    Response from Bob Poynter Chevrolet Buick GMC

    March 24, 2026
    Thank you for sharing your experience with us! We’re so glad our team was able to assist you quickly, provide a loaner, and get you safely back on track during an unexpected situation. It’s wonderful to hear everything worked out, and we look forward to being there for you whenever you need us!
  • Bradley G

    COLUMBUS, IN | 2021 GMC Acadia
    Confirmed Service Review
    March 23, 2026
    Professional staff & quick service.

    Response from Bob Poynter Chevrolet Buick GMC

    March 24, 2026
    We sincerely appreciate your kind words! It’s wonderful to know our professional staff delivered quick and efficient service. We look forward to your next visit!
  • Kimberly E

    NORTH VERNON, IN | 2024 Chevrolet Equinox
    Confirmed Service Review
    March 20, 2026
    The app on my phone still shows I have 17%life on the oil & need to schedule service. Tire pressure is below what the psi recommends 3 tires off by 3 & the other off by 5.-“reset tire monitor & reset oil life”

    Response from Bob Poynter Chevrolet Buick GMC

    March 21, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
  • David R

    SEYMOUR, IN | 2023 GMC Terrain
    Confirmed Service Review
    March 20, 2026
    Work done in a timely manner

    Response from Bob Poynter Chevrolet Buick GMC

    March 20, 2026
    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.